Privacy policy
1. IDENTIFICATION DATA
Company name: FILOCIAN IBERICA SL
Trade name: Messagenes
NIF: B43854355
Address: C/ Limonium s/n. 43008-Tarragona (España)
e-mail: info@messagenes.com
3. PRIVACY
When it is necessary to provide personal data for access to certain content or services, users will guarantee their veracity, accuracy, authenticity, and validity. The company will give said data the automated treatment corresponding to its nature or purpose, in the terms indicated in the sections on information processing and data protection.
8. INFORMATION PROCESSING
When the user visits the website, we may collect certain information about their device, including information about their web browser, IP address, time zone, language, etc. Additionally, as you browse the site, we may collect information about the individual web pages or products you view, what websites or search terms referred you to the site, and information about how you interact with the site. The collection of device information may be carried out through cookies, log files, web beacons, tags, etc.
Furthermore, when you register on our platform or make a purchase through the website, we collect certain information about the user (for example, their name, NIF identifier, billing address, shipping address, payment methods, business segment, email address, or phone number). We use this information to fulfill orders placed through the site (including processing your payment information, arranging for shipping, and providing you with invoices or order confirmations). Additionally, we may use this information to communicate with the user or, when in line with the preferences you have shared with us, to provide you with information or advertising relating to our products or services. We also use such information to detect potential risks and fraud (in particular, your IP address), to improve and optimize our site (for example, by generating analytics about how our customers browse and interact), and to assess the success of our marketing and advertising campaigns. Any user may opt out of receiving advertising by contacting us via email at info@messagenes.com.
We may share the user's personal information with third parties to improve the processing of said information. For example, we use Shopify to power our online store (you can read more about how Shopify uses your personal information at https://www.shopify.com/legal/privacy). We also use Google Analytics to better understand how our customers use the website (you can read more about how Google uses your personal information at https://www.google.com/intl/en/policies/privacy/). Any user can opt out of Google Analytics at the following link: https://tools.google.com/dlpage/gaoptout. Finally, we may also share such personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to protect our rights.
9. DATA PROTECTION
In accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council, of 27 April 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, as well as Organic Law 3/2018, of 5 December, on Personal Data Protection and guarantee of digital rights, you are informed that your personal data will be processed by FILOCIAN IBERICA SL, as Data Controller, for the purposes previously established in the section “Information Processing”. Given that most of the services offered on the website are temporarily unlimited, the personal data provided will be retained indefinitely, unless the user previously communicates their wish for such information to be deleted from our databases.
The data subject may exercise their rights of access, rectification, opposition, erasure, portability, and restriction of processing, as well as the right not to be subject to decisions based solely on automated processing of their data. To do so, they must send a request to this effect to the email address info@messagenes.com. Likewise, the data subject has the right to lodge a complaint with the supervisory authority (www.aepd.es) if they consider that the processing does not comply with current regulations.
Tarragona, on 03/03/2026